Krikya Best Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Krikya Best is a trusted online betting platform for users in Bangladesh. We believe privacy is a fundamental right for every user. This Privacy Policy explains in detail what information Krikya Best collects, why it is collected, and how it is used and kept secure.

This policy applies to all users — registered members, those who have downloaded the app, and visitors who browse the website. By using our platform, you are considered to have accepted this Privacy Policy.

We are committed to storing your personal data with the utmost care and using it solely to improve your experience. If you have any questions or concerns, feel free to reach out to our support team at any time.

2 What Information We Collect

Krikya Best collects only the information needed to deliver the best possible service to you. Data is gathered from two sources — what you provide directly, and what is collected automatically.

Information you provide directly:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Current address and postal code.
• National ID or passport number (for KYC verification).
• Mobile banking details (bKash, Nagad, Rocket number).

Automatically collected information:

• IP address and device information.
• Browser type and operating system.
• Platform activity logs (login times, betting history).
• Cookies & session data.
• Referral source (how you arrived at our site).

3 Purpose of data use

Krikya Best uses collected data only for specific, transparent purposes. We never use your information for unnecessary activities or in any way that works against your interests.

• Account Management: Registration, login, and profile updates.
• Financial Transactions: Ensuring the security of deposits, withdrawals, and transactions.
• Customer support: Resolving your complaints and inquiries.
• Security & Fraud Prevention: Identifying and blocking suspicious activity.
• KYC compliance: Identity verification in accordance with regulatory guidelines.
• Personalized Experience: Displaying bonuses and offers tailored to your preferences.
• Contact: Sending important updates and promotional messages (with your consent).

4 Data Storage & Security

Keeping your data secure is Krikya Best's top priority. We store your information using internationally recognized security technologies.

• All data transmissions are secured with 128-bit SSL/TLS encryption.
• Data is stored on servers using AES-256 encryption.
• Server access is restricted to authorized personnel only.
• Regular security audits and penetration testing are conducted.
• Data backups are stored on secure, geographically separate servers.
• Automatic alerts are triggered for suspicious logins or access attempts.

Even after account closure, certain information may be retained for up to 5 years due to regulatory requirements. After that period, all data is permanently deleted.

5 Cookie Policy

Krikya Best uses cookies on its website and app to help enhance your experience. We use three types of cookies.

• Essential cookies: Required to maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Analyzes page load times and user behavior to help improve the site.
• Preference Cookies: Remembers your language, theme, and other preferences so you don't have to reset them on your next visit.

You can delete or block cookies at any time through your browser settings. However, blocking essential cookies may cause some features to not function properly.

6 Sharing Information with Third Parties

Krikya Best never sells or rents your personal information. However, in limited circumstances, sharing certain data with trusted third parties may be necessary.

• Payment processors: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• KYC Verification Services: Approved third parties may be engaged to assist with identity verification.
• Law Enforcement: Data may be disclosed to authorities when required by court order or legal obligation.
• Audit & Compliance: Certain information may be disclosed during audits by licensing authorities or regulatory bodies.

7 Your Rights

Every registered user on Krikya Best has certain fundamental rights over their personal data. We respect these rights and are committed to helping you exercise them.

• Right to Access: You can find out what information we hold about you at any time.
• Right to Rectification: If any of your information is incorrect or out of date, you can request that it be corrected.
• Right to Erasure: Where no legal obligation exists, you may request the permanent deletion of your personal data.
• Right to restrict processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a specified format.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise any of these rights, contact our support team. We will act on your request within 30 days of receipt.

8 Minor's Privacy

Krikya Best strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be terminated immediately.
• If personal data belonging to a minor has been collected, it will be deleted upon a parent or guardian's request.
• Assisting a minor to place bets may also result in the associated account being terminated.

9 Privacy Policy Updates

Krikya Best may update this Privacy Policy as needed. We are always transparent about any changes made.

• For significant changes, email and SMS notice will be given at least 7 days before the changes take effect.
• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The older version can be requested from the support team.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us directly. Our support team is always here to help.

• Live Chat: 24/7 live support available.
• Email: support@krikyabest.bet
• Response time for general requests: within 24 hours.